Reviews for Nashville, TN Ophthalmologist Kyle Jones, M.D. ZEISS SMILE Services

I am officially one-week post-op from my "SMILE" procedure, and I couldn't be more thrilled with my experience at WVI and my results. I am a classic case of "got glasses when I was nine and haven't been able to see without them since." A bladeless LASIK procedure was something that I had wanted to do for well over a decade. The only thing that kept me from making the leap was… I'll be honest, I am a big baby when it comes to procedures. The thought of eye surgery? That was the scariest part. A friend in the greater Nashville area sang the praises of WVI so much that I knew I had to at least take the first step in conquering my fear and just make a consultation. Making that call has been one of the greatest decisions I have ever made. I was immediately greeted by friendly office staff who were extremely accommodating in fitting me into the schedule and extremely knowledgeable about the procedures themselves. Something that I was so thankful for was the pricing transparency at WVI. Within the first call, I had a better idea of my options if I was a candidate for the procedure than all of my years of google searches combined. When I made it to the office on the day of my consultation, the process was seamless, and the entire team explained every part of the procedure so well. The thorough knowledge they shared with me eased my fears, so much so that I wanted to go ahead and get the procedure done the same day - and they were kind enough to fit me in for the last procedure of the day. The entire team at WVI has the utmost professionalism. I sincerely appreciated their respect in presenting me all of my options and never acting like salespeople. I have had negative experiences before with other “cosmetic surgeries” where the staff heckles you like a mall kiosk salesperson. You will not try to be “sold” anything. This was relieving and I never felt pressured. A few special shout-outs to Dennis Knight for great work sterilizing my eyes before the procedure, Dr. Jake Wysiadlowski for answering my myriad of questions, Dr. Kyle Jones for his incredible work in the operating room, and especially technician James Wright. James was there walking me through every step throughout the procedure. I was so nervous, but James made sure I did not feel alone while Dr. Jones was performing the SMILE procedure. Because I am such a baby, I know James did not have an easy job the day of my procedure and I want to make sure his talents and excellent communication with patients is recognized. Thank you for changing my life! The morning sun looks extra beautiful now when I wake up and can see the world without glasses or contacts. What a gift! More

I am officially one-week post-op from my "SMILE" procedure, and I couldn't be more thrilled with my experience at WVI and my results. I am a classic case of "got glasses when I was nine and haven't been able to see without them since." A bladeless LASIK procedure was something that I had wanted to do for well over a decade. The only thing that kept me from making the leap was… I'll be honest, I am a big baby when it comes to procedures. The thought of eye surgery? That was the scariest part. A friend in the greater Nashville area sang the praises of WVI so much that I knew I had to at least take the first step in conquering my fear and just make a consultation. Making that call has been one of the greatest decisions I have ever made. I was immediately greeted by friendly office staff who were extremely accommodating in fitting me into the schedule and extremely knowledgeable about the procedures themselves. Something that I was so thankful for was the pricing transparency at WVI. Within the first call, I had a better idea of my options if I was a candidate for the procedure than all of my years of google searches combined. When I made it to the office on the day of my consultation, the process was seamless, and the entire team explained every part of the procedure so well. The thorough knowledge they shared with me eased my fears, so much so that I wanted to go ahead and get the procedure done the same day - and they were kind enough to fit me in for the last procedure of the day. The entire team at WVI has the utmost professionalism. I sincerely appreciated their respect in presenting me all of my options and never acting like salespeople. I have had negative experiences before with other “cosmetic surgeries” where the staff heckles you like a mall kiosk salesperson. You will not try to be “sold” anything. This was relieving and I never felt pressured. A few special shout-outs to Dennis Knight for great work sterilizing my eyes before the procedure, Dr. Jake Wysiadlowski for answering my myriad of questions, Dr. Kyle Jones for his incredible work in the operating room, and especially technician James Wright. James was there walking me through every step throughout the procedure. I was so nervous, but James made sure I did not feel alone while Dr. Jones was performing the SMILE procedure. Because I am such a baby, I know James did not have an easy job the day of my procedure and I want to make sure his talents and excellent communication with patients is recognized. Thank you for changing my life! The morning sun looks extra beautiful now when I wake up and can see the world without glasses or contacts. What a gift! More

I am officially one-week post-op from my "SMILE" procedure, and I couldn't be more thrilled with my experience at WVI and my results. I am a classic case of "got glasses when I was nine and haven't been able to see without them since." A bladeless LASIK procedure was something that I had wanted to do for well over a decade. The only thing that kept me from making the leap was… I'll be honest, I am a big baby when it comes to procedures. The thought of eye surgery? That was the scariest part. A friend in the greater Nashville area sang the praises of WVI so much that I knew I had to at least take the first step in conquering my fear and just make a consultation. Making that call has been one of the greatest decisions I have ever made. I was immediately greeted by friendly office staff who were extremely accommodating in fitting me into the schedule and extremely knowledgeable about the procedures themselves. Something that I was so thankful for was the pricing transparency at WVI. Within the first call, I had a better idea of my options if I was a candidate for the procedure than all of my years of google searches combined. When I made it to the office on the day of my consultation, the process was seamless, and the entire team explained every part of the procedure so well. The thorough knowledge they shared with me eased my fears, so much so that I wanted to go ahead and get the procedure done the same day - and they were kind enough to fit me in for the last procedure of the day. The entire team at WVI has the utmost professionalism. I sincerely appreciated their respect in presenting me all of my options and never acting like salespeople. I have had negative experiences before with other “cosmetic surgeries” where the staff heckles you like a mall kiosk salesperson. You will not try to be “sold” anything. This was relieving and I never felt pressured. A few special shout-outs to Dennis Knight for great work sterilizing my eyes before the procedure, Dr. Jake Wysiadlowski for answering my myriad of questions, Dr. Kyle Jones for his incredible work in the operating room, and especially technician James Wright. James was there walking me through every step throughout the procedure. I was so nervous, but James made sure I did not feel alone while Dr. Jones was performing the SMILE procedure. Because I am such a baby, I know James did not have an easy job the day of my procedure and I want to make sure his talents and excellent communication with patients is recognized. Thank you for changing my life! The morning sun looks extra beautiful now when I wake up and can see the world without glasses or contacts. What a gift! More

I went in for a vision consultation on a Wednesday and was able to have SMILE surgery the same day. The staff and providers made me feel extremely well cared for from start to finish. I am probably leaving off some people, but Dennis, Cameron, and Dr. Koch were fantastic. My surgery was done by Dr. Jones with James as the tech. I was extremely nervous and I just cannot say enough kind things about how calm and relaxed they made me feel. As for the surgery itself, it was not as bad as I thought it would be, and the difference was noticeable immediately and has continued to get better. I had the opportunity of meeting the doctor who owns this practice several years ago, and he was very kind with a great reputation, so when the time came to finally have vision correction surgery, this facility was a no-brainer. I would highly recommend this facility and its team to anyone who is thinking about any kind of vision surgery! 5 stars and two thumbs way up! More

I went in for a vision consultation on a Wednesday and was able to have SMILE surgery the same day. The staff and providers made me feel extremely well cared for from start to finish. I am probably leaving off some people, but Dennis, Cameron, and Dr. Koch were fantastic. My surgery was done by Dr. Jones with James as the tech. I was extremely nervous and I just cannot say enough kind things about how calm and relaxed they made me feel. As for the surgery itself, it was not as bad as I thought it would be, and the difference was noticeable immediately and has continued to get better. I had the opportunity of meeting the doctor who owns this practice several years ago, and he was very kind with a great reputation, so when the time came to finally have vision correction surgery, this facility was a no-brainer. I would highly recommend this facility and its team to anyone who is thinking about any kind of vision surgery! 5 stars and two thumbs way up! More

I went in for a vision consultation on a Wednesday and was able to have SMILE surgery the same day. The staff and providers made me feel extremely well cared for from start to finish. I am probably leaving off some people, but Dennis, Cameron, and Dr. Koch were fantastic. My surgery was done by Dr. Jones with James as the tech. I was extremely nervous and I just cannot say enough kind things about how calm and relaxed they made me feel. As for the surgery itself, it was not as bad as I thought it would be, and the difference was noticeable immediately and has continued to get better. I had the opportunity of meeting the doctor who owns this practice several years ago, and he was very kind with a great reputation, so when the time came to finally have vision correction surgery, this facility was a no-brainer. I would highly recommend this facility and its team to anyone who is thinking about any kind of vision surgery! 5 stars and two thumbs way up! More

I went in for a vision consultation on a Wednesday and was able to have SMILE surgery the same day. The staff and providers made me feel extremely well cared for from start to finish. I am probably leaving off some people, but Dennis, Cameron, and Dr. Koch were fantastic. My surgery was done by Dr. Jones with James as the tech. I was extremely nervous and I just cannot say enough kind things about how calm and relaxed they made me feel. As for the surgery itself, it was not as bad as I thought it would be, and the difference was noticeable immediately and has continued to get better. I had the opportunity of meeting the doctor who owns this practice several years ago, and he was very kind with a great reputation, so when the time came to finally have vision correction surgery, this facility was a no-brainer. I would highly recommend this facility and its team to anyone who is thinking about any kind of vision surgery! 5 stars and two thumbs way up! More