Reviews for Nashville, TN Optometrist Jake Wysiadlowski, O.D. ZEISS SMILE Services

The staff at WVI was very accommodating during my treatment and first follow-up. The SMILE procedure they recommended fits my active lifestyle and the demands of being a firefighter/paramedic. I have had a quick healing time with vision restored to better than corrective lenses, without the hassle and frequent infections caused by extended wear. More

The staff at WVI was very accommodating during my treatment and first follow-up. The SMILE procedure they recommended fits my active lifestyle and the demands of being a firefighter/paramedic. I have had a quick healing time with vision restored to better than corrective lenses, without the hassle and frequent infections caused by extended wear. More

The staff at WVI was very accommodating during my treatment and first follow-up. The SMILE procedure they recommended fits my active lifestyle and the demands of being a firefighter/paramedic. I have had a quick healing time with vision restored to better than corrective lenses, without the hassle and frequent infections caused by extended wear. More

This place gave us a complimentary consult and same day treatment, which was great considering I work as a welder and can't wear my glasses at work - so I was able to plan this around our annual shut down. The staff were all very friendly and helpful, even when things got a little difficult with the HSA card. We got there about 15 minutes early and got called back right away, exam was fast and easy, took a few minutes for the doctor to come back, he was friendly and examined me quickly, answering all of our questions thoroughly and without making us feel any type of way about them, the financial coordinator took a while to come in, but was helpful one he got in there and explained the pricing for us, even helped us apply for financing. The front helped us deal with HSA card issues, worked with my night shift schedule, and I even checked in on Facebook and got my girlfriend a Starbucks gift card!The only complaint about that process is some of the things they "upsold" us on - I didn't feel like gave the best explanation. The eyelid cleaning - was a HORRIBLE experience and I wouldn't ever get that or recommend it to anyone. I felt like it was a waste of money, didn't do much, but also wasn't fully explained just recommended/told I had to get. The lady who did it cleaned them with a brush, which was fine, but then used the bright light (without telling me it would be a bright light, right after my eyes were dilated) and shoved it into my eye socket, even when I pulled back and told her it was really tough her response "yeah it's a little uncomfortable" with a laugh - just felt like she didn't truly know how to do it right and caused a lot of pain before I even had the procedure. I asked for the Valium beforehand/told her they should give it before that as I was already anxious - she just laughed and said I get it after. My girlfriend even went home and watched some videos on the treatment and says that is NOT how the lady did it - for $650 an eye I feel like that should've been a better experience.I also think they could've explained the SMILE procedure itself a little better and how the flow would go - I was anxious about the laser, but not being able to move at all for thirty seconds sent my anxiety and blood pressure skyrocketing - and I feel I would've been better prepared if they told me ahead of time what to expect. I also got the little tear duct plugs they recommend - and then at the follow up the next day had to have one taken out, just didn't make sense, if they were that needed why was it removed next day, but the rest stay for 3-4 months.Overall I had a good experience and I would do it again without question. My vision was improved that day, and other than a little blurriness I'm able to see without corrective lenses for the first time in my life - and I had HORRIBLE vision. I just wish they had explained a little more and helped me feel fully confident in everything I paid for. To anyone wanting to get it done - they were great, I wouldn't personally recommend the eyelid cleaning - BUT the staff was amazing and the procedure has changed my life. More

This place gave us a complimentary consult and same day treatment, which was great considering I work as a welder and can’t wear my glasses at work - so I was able to plan this around our annual shut down. The staff were all very friendly and helpful, even when things got a little difficult with the HSA card. We got there about 15 minutes early and got called back right away, exam was fast and easy, took a few minutes for the doctor to come back, he was friendly and examined me quickly, answering all of our questions thoroughly and without making us feel any type of way about them, the financial coordinator took a while to come in, but was helpful one he got in there and explained the pricing for us, even helped us apply for financing. The front helped us deal with HSA card issues, worked with my night shift schedule, and I even checked in on Facebook and got my girlfriend a Starbucks gift card!The only complaint about that process is some of the things they "upsold" us on - I didn’t feel like gave the best explanation. The eyelid cleaning - was a HORRIBLE experience and I wouldn’t ever get that or recommend it to anyone. I felt like it was a waste of money, didn’t do much, but also wasn’t fully explained just recommended/told I had to get. The lady who did it cleaned them with a brush, which was fine, but then used the bright light (without telling me it would be a bright light, right after my eyes were dilated) and shoved it into my eye socket, even when I pulled back and told her it was really tough her response "yeah it’s a little uncomfortable" with a laugh - just felt like she didn’t truly know how to do it right and caused a lot of pain before I even had the procedure. I asked for the Valium beforehand/told her they should give it before that as I was already anxious - she just laughed and said I get it after. My girlfriend even went home and watched some videos on the treatment and says that is NOT how the lady did it - for $650 an eye I feel like that should’ve been a better experience.I also think they could’ve explained the SMILE procedure itself a little better and how the flow would go - I was anxious about the laser, but not being able to move at all for thirty seconds sent my anxiety and blood pressure skyrocketing - and I feel I would’ve been better prepared if they told me ahead of time what to expect. I also got the little tear duct plugs they recommend - and then at the follow up the next day had to have one taken out, just didn’t make sense, if they were that needed why was it removed next day, but the rest stay for 3-4 months.Overall I had a good experience and I would do it again without question. My vision was improved that day, and other than a little blurriness I’m able to see without corrective lenses for the first time in my life - and I had HORRIBLE vision. I just wish they had explained a little more and helped me feel fully confident in everything I paid for. To anyone wanting to get it done - they were great, I wouldn’t personally recommend the eyelid cleaning - BUT the staff was amazing and the procedure has changed my life. More